I have now been using this company for over 12 months. They have supplied me with miles worth of skirting and architraving. I opted for the oak coloured pvc style which are brilliant. They are so easy to clean and look realistic. I would definitely recommend it if you want something that will look fantastic and low maintenence. As for the company Cliff is who i deal with he is extremely helpful; he gets the order sorted straight away and the items arrive within 2 days. He will then follow up the delivery by checking all is well. Truly brilliant customer service. thank you.
fantastic company. They sell leather good and bags etc. I ordered mine through ebay but they also sell on amazon and play. I ordered a purse and a bag they arrived well within the allocated time. The customer service was excellent and the items of lovely quality. I would definitely recommend this company. Thank you
Steve was brilliant. I ordered 2 x hunter computer desks. Payment was taken and they arrived within 2 days. Even when there was a little problem with one of the pieces Steve sorted it straight away. Communication was excellent and the desks of exceptional quality. I would definitely recommend this company. Thank you
Have had infinity option 2 and phone for 14 months. We had no choice to come to BT as they were the only ones who offered fast broadband in the area we moved to. They set it up ok and all was fine, or so we thought. We had a buzz on the line and whenever we spoke to people on the landline they said they couldn't hear us properly. We contacted Bt who arranged an engineer to come out. Once the engineer arrived he explained that if the fault was down to us then there would be £100 charge but if the fault was on the line then it would be repaired for free. Can you guess what the conclusion was? Thats right the fault was down to us! to say i was gobsmacked is an understantement. How can it be down to us? the engineers installed everything. We had moved into the house 3 days previously. ARGH!! no amount of calls helped so we were charge the £100. This had signed their fate as we decided as soon as we were out of contract we would switch. Luckily we only had a 12 months contract. A week or so after the contract ended we applied to move to plusnet as they were now offereing fibre broadband in our area. We got a mac code and started the transfer. Then the trouble began. I have since found that BT are still charging me for braodband even though they are no longer supplying it. Theresa Morgan the customer service rep who called me said they would continue charging me for the braodband until plusnet sent confirmation of the internet now working with them! Plusnet said they dont send confirmation and that the initial request is all Bt needs. Theresa Morgan even used the tags checker which is the system they use to see who is supplying broadband to a specific address and she admitted it was plusnet but was still adament we would be charged! I was fuming. I tried to get back in touch with her to no avail, i opened a new complaint, 3 days later im still waiting for a reply. I put my problem on twitter, where funnily enough i got a reply within a couple of hours, saying we will look into your problem. They haven't done anything. I called and spoke to 4 other people and none of them could/would help. They offered to cancel the broadband service for a charge of £30. I explained i had used a mac code to transfer so there shouldn't be a charge.....and round and round we go. I'd had enough so i contacted ofcom who were brilliant. They informed me that BT were in the wrong and that they couldn't continue to charge me if they weren't providing the service. I have now cancelled my direct debit and they can waste their time trying to prove i owe them the money instead of me chasing them to prove i dont. Please dont go with BT there are plenty of alternatives out there. Save yourselves!
Wojtek Deringer found this review useful
The website was easy to use and very informative. I ordered my handles, latches and hinges easily. They took a week to arrive but i was informed every step of the way of what was happening. When the items arrived they were very well packaged and everything i had ordered was present and correct.
So pleased and happy.; thank you :)
I would definitely recommend these to everyone.
We went with yale alarm because we had our new composite front door done with them and were so impressed we just had to let them do something else for us. Within 2 hours of placing the order for the alarm the fitter called to confirm a fitting date (now thats what i call service). We chose the following Wednesday as it was convenient for us, although he could have fitted sooner. The night before fitting the fitter contacted us to reconfirm and on the fitting day he arrived on time, with everything he needed. He was very professional and just got on with the job. We had the free survey which was very useful as he went around the whole house and pointed out any weak spots. Once the alarm was fitted he explained how to use the alarm and how to set it etc. We went for the wireless alarm with key fob etc which is brilliant. We now have a house that is safe and secure thanks to yale alarm and yale doors. Hmm I wonder if they do windows? I can not recommend this company enough.
ABSOLUTELY WONDERFUL SERVICE FROM THE FIRST CLICK TO THE LAST GOODBYE! WE CUSTOMISED THE DOOR ON THE WEBSITE WHICH COULDN'T HAVE BEEN EASIER. WE PAID THE DEPOSIT AND WITHIN HOURS THE SURVEYOR WAS ON THE PHONE TO MAKE AN APPOINTMENT. THE SURVEYOR CALLED BEFORE ARRIVING AND WAS VERY POLITE AND THOUROUGH. HE ANSWERED ALL OF OUR QUESTIONS AND MADE US FEEL VERY CONFIDENT IN OUR CHOICE OF COMPANY. THE DAY AFTER THE SURVEY WAS COMPLETED WE RECIVED A CALL TO ARRNAGE OUR FITTING DAY; AMAZING!. THE NIGHT BEFORE THE FITTING DAY THE FITTER CALLED TO CONFIRM, AND ON THE DAY THEY CALLED BEFORE ARRIVING. THE FITTERS WERE VERY GOOD AND JUST GOT ON WITH THE JOB NO STALLING OR BREAKS EVERY 5 MINUTES. THE JOB TOOK 5 HOURS TO COMPLETE AND WHEN FINISHED WE WERE LEFT WITH A MASTERPIECE. I NEVER THOUGHT A DOOR COULD BE BEAUTIFUL, BUT IT REALLY IS. NO GAPS, OR DRAUGHTS NO CORNERS CUT. JUST AMAZING. I WOULD DEFINITELY RECOMMEND YALE DOORS. WE ARE SO IMPRESSED WE HAVE DECIDED TO GO WITH YALE FOR OUR ALARM SYSTEM TOO. WE ONLY PLACED THE ORDER TWO HOURS AGO AND THE FITTER HAS ALREADY CALLED AND BOOKED IN FOR NEXT WEEK FANTASTIC WE LOVE YALE ITS A PITY THEY DONT DO ANYMORE PRODUCTS!
update; i was contacted on the 18th of December by yale door to tell me i was the winnder of their ipad competition. I dodn't even realise they had a competition going. It was so unexpected and so lovely. The ipad2 has now arrived and i love it...almost as much as my new front door :)
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