encore´s profile

Reviews (1)


Avoid at all cost!!!!!!!!

I bought few domains and hosting package. Domains - no problems - hosting NIGHTMARE.
I informed them that my site doesnt function as it should (average loading time 48sec), they told me - bad optimization, maybe some modules creating conflict. My site admin was sure that he is doing everything as it should be, we werified it on 2 different hostings. In that process i have lost around 500 pounds. THANK YOU 123-JOKE. Recommend vidahost.

Thanks for reply, but your support already gave me solution:
"I would recommend you if you have multiple plugins to your website then please disable them one by one and test the performance of your website to detect which one is affecting your website."
Didn't help either, 2 different hostings work fine with every single plugin installed and even more added... You don't even listen - why I would like to solve my problems on Your hosting if I have working website elsewhere by now?????

14 December 2012

Reply from 123 Reg


I would be more than happy to help you with the issues you have experienced in regards to your hosting with ourselves. I cannot at this stage offer any advice as to what could be causing the issues you have experienced as I would need to check the package you had with ourselves and what was running, however if you could provide some details I would be happy to work with our support teams to get this resolved. If you would like me to please provide a domain name or support ticket ID, or send details over to customerexperience@123-reg.co.uk.



encore´s profile

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Male, 1981
Gravesend, United Kingdom