I ordered a Victorian Boy Costume for my 9 year old son. I expected to receive a hat, a vest and a pair of trousers as presented in the picture on the website. I was disappointed when I received the package because it included no trousers. I then went on the website again to see if there was any indicaction that trousers are not included and, after scrolling down more and more, I found a statement, at the very very bottom of the page, below some adds that when ordering the costume made me think that no point keep scrolling down, saying that "only add trousers of your choice...". Clearly Joker did their best to ensure the statement is not visible to customers. If Joker had any intention to be honest, the statement would have been clearer and positioned nearer the photo. In addition, the hat was unproportionally small while the vest was unpropotionally big, and quality was really the very bear minimum. I did call the customer service but the person who answered my call only apologized but offered no help. I buy online constantly, but I will not order again from Joker.
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