Tankard looks great, but needed many hours polishing to make it look good. Quality control should have caught the problem. Also web site could give better info on how to clean tankards.
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Thanks for taking the time to leave feedback, it is much appreciated. I'm sorry your tankard was received with polish still on this. Whilst care is taken when polishing the finished tankard, occasionally polish can still be left on. I will also take a look at the cleaning instructions to see how these can be improved.
Kind regards,
Rachel