well.....i have tried ordering just over £100 worth of bits for my little brothers at christmas.....everytime i have placed the order i recieved an email giving me my order reference.....about an hour later i get a second email stating my order has been cancelled.....
just thought i would check my credit card account and the wonderful "game" people have decided to take each of the payments.....£500 +
so, i placed the order-which has turned into orders!!!, they take the payment.....and then they decide to cancel the orders
absolute joke of a company, terrible customer serivce, in an ideal world there would be a "customer service department" that would be contactable rather than a web chat service.....
or i can email them and promise to get a reply within 48 hours.....great business model :)
luckily i am in an ok situation financially however i am sure there are families out there that if this happened to it would have an impact on their christmas
i would not entertain dealing with this shower of "sh&t" ever again
and.....the web site said i had to give them a star and couldnt leave it on 0.....so i have marked them as 1 star, which is actually a lie-they are 0.....and that is being kind
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.