I ordered some scuba fins over the phone. I double checked they were in stock as the week before they had been out of stock. Man assured me they were.
I needed the fins for a scuba diving holiday the following week.
After 3 days they hadn't arrived so I rang them. Eventually spoke to order manager and he said they were out of stock. I asked how could they go through then if they had none. He said a problem with their stock catalogue. He said he would order for me specially but they would not arrive before my trip.
I was cross. Noone had rung me I had to chase them.
So he ordered some for me but they arrived while I was away on holiday!!
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