Alice Constance´s profile

Reviews (1)


Severely Disappointed

I recently bought a "Zoodie" for a friend a week ago. I paid £42 for it and Special Delivery postage. They wouldn't answer a single email or phone call and believe me I phoned a lot. They also refused to give me any delivery tracking, so I have to sit around all day and wait for my order. I'm still waiting a week later. Used them last year for a shirt and they were fine, this year they have appalled me. Don't use them. At one point I even heard them pick up the phone and slam it to hang up several times. Ruined my week.

Mark Gale found this review useful

25 June 2013

Reply from

Hi Alice,

This is very unlike us to say the least. We appreciate that serviced may not have been as high standard as it is now, however we apologise for any inconveniences caused.

If you could please send us your order number as we'd like to look into this.

Kind regards,

Alice Constance´s profile

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Alice Constance
London, United Kingdom