On the 12th of November i ordered goods from a computer company and i got the delivery through city link on a one day delivery system.
The tracking said it arrived at a depo but a week later there was still no sign so i called up and it turned out they lost my package ONE DAY after the order was made and had failed to notify me.
It then took them two weeks to reply to my sender who needed to claim for damages before sending new goods.
The new goods were sent out again on the 11th of december by citylink. This time the delivery was made but i was not in so i was 'carded' with no card and automatically a next day attempt would occur.
Yesterday i recieved nothing and after calling up a number of times today they finally told me that, for no obvious reason, they had not scanned my goods onto a truck for yesterday and i was forced to reschedule for monday delivery.
I would also like to point out that 2 days ago i ordered items from the same company but this time they used TNT as a courier and it came in the allotted day.
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