I ordered £50 worth of goods on 6th December for a child's christmas gift, and something for my brother. Items shown as dispatched on 10th December, still not received items. Have been lied to several times from the customer service, once being told it was out for delivery on 12th December, then on 13th told it hasn't reached my courier yet, and to allow 24-48 hours for delivery. Then today 14th December I have been told that they will send me a missing parcel declaration for me to sign before resending me my items or giving a refund, needless to say this would not be sorted before christmas!! I will have a very upset 5 year old child on christmas morning without trainers, as I now cannot afford to pay out another £50. JD Sports management & customer services staff do not care, as they have my money!!! Avoid at all costs, I will never shop here again.
Gra Howard found this review useful
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