T Dearnley´s profile

Reviews (2)

WAE+

Shambolic

Ordered and waited till end of promised delivery period then followed up to be told the shipment had been delayed and did I want to wait several more days for despatch.

I declined and cancelled the order.

The following day I received notification of despatch and the day after (today) I had a delivery attempt from UPS.

I contacted WAE plus to be advised that I should either refuse the delivery at the next attempt or contact UPS to arrange to return the goods back to WAE - clearly this outfit have no idea what customer service means.

I was also contact immediately after placing the order for "order feedback" - this had to be completed in less than several days hence before their shambolic delivery performance was apparent.


WAE have much to learn....

Customer found this review useful

allbeauty.com

Smooth operator

Smooth transaction - great service

T Dearnley´s profile

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T Dearnley
Reviewer
United Kingdom

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