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CMS - Truly terrible company - don't order from them

I have had a very bad experience trying to order some simple Suzuki parts from CMSNL. They quoted shipping within 5 days for the parts I needed, so I paid up and waited for them to arrive. 2 weeks later, nothing, so logged into their website, found my order and was suprised to see the order was in fact "pending" and their "estimation" for shipping was still three weeks away!!!!!!!!
Politely asked for my money back so i could go somewhere that actually had stock and received a barrage of rude emails from one of their "customer service" agents, his attitude was the worst I have ever experienced from a retailer. He could not have been less helpful, was arrogant and sarcastic. I will post this review in as many different places I can find as it seems I'm not the only one who's had a bad experience from them.

Ben Long´s profile

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Ben Long
Farnham, United Kingdom