Raina´s profile

Reviews (1)

iflorist

Teething problems.

My order was not delivered as planned. When I phoned to find out why, I discovered there had been a mistake and the order had been sent to the wrong place. It was re sent the next day but was not great as it was supposed to be a birthday surprise.
Disappointing! I had not used iflorist before and don't have the confidence to use them again. Sorry!

Tracy Chapman found this review useful

17 December 2012

Reply from iflorist

Dear Raina

Please accept our sincerest apologies for the problems you had regarding this order and the late arrival of your flowers which ruined the birthday surprise. We do appreciate all feedback we get as this helps us to avoid problems like this happening again in the future. Since we value your business we would like to offer you a complimentary bouquet to be sent to a recipient of your choice. We hope this is satisfactory and I will e-mail you personally now regarding this matter.

Kind Regards

Iflorist

Raina´s profile

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Raina
Reviewer
United States

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