I'm really impressed with Wayfair. Bought 2 things so far- they have a MASSIVE range of stock and site is really easy to use. The first item was great, the second item I had a problem with but customer service resolved it really quickly. Will continue to shop here and recommend to friends and family.
The website wouldn't take my order - it kept throwing up errors saying fields in my address were blank when they clearly were completed correctly right before my eyes. I took the time to report this to Made.com, but I heard nothing back at all.
All I got were 2 reminder emails telling me to check-out. These were useless, as I couldn't check out, and annoying, as I'd taken the time to report the problem and been ignored. It's not ok in my opinion to ignore prospective customers like this.
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