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Reviews (1)

www.118golf.co.uk

Disappointed with delivery time

I ordered personalised golf balls for my friend's birthday and was expecting them to arrive in 5-7 working days. Unfortunately, after 9 working days I was forced to contact customer services as they hadn't arrived. I was then informed that the order hadn't even been sent for processing......
I did eventually receive my order and on the positive customer services did reply promptly to my emails.

15 December 2012

Reply from In2Europe Ltd - 118 Golf

Hi Lesley,

I am sorry you were disappointed with the time it took for your golf balls to arrive to you. However, it was clearly stated on the website that it would take 10 working days for Titleist to personalise the golf balls and for us to receive them and ship them to you. Unfortunately, the delivery time on this product is very much out of our hands due to the huge demand Titleist have for their personalised service at christmas time.

Kind Regards
118Golf

Lesley´s profile

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Lesley
Reviewer
United Kingdom

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