As many others have said on here, I ordered a parcel through a clothing company - Topman, as a christmas present and a week later it still hadnt arrived despite being dispatched Topman's end.
So logging onto my myhermes tracker I found it had been 'Delivered to Outbuilding' so I searched everywhere around the outside of my house and even asked the builders we had in, who said no one had delivered anything.
Over 2 weeks later, still no parcel and Topman have finally had to give me a refund as myhermes are telling them it was delivered and there is nothing they can do and it is no longer in stock.
Why are companies using them?!
Paul Callawayand Ken Bennett found this review useful
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