Whsmith

Shocking!

I am currently trying to spend a giftcard online. Upon entering the card details it keeps coming up with a error so i can't use the card. It then states invalid card and the gift card has been locked!
The website is very slow. Tried contacting customer services only to be told via message that they ony work Monday to Friday!!! Come on i think we need to move with the times and have a maned customer services on a Saturday.
Then tried ringing two of my local branches to which both nobody bothered answering the phone!
WHsmith i think its time you upped your game!