John McGiffin´s profile

Reviews (1)

Very disappointed - first time - wont be using again - take orders for out of stock items

Placed order Friday lunchtime for Sat delivery, as per instructions.

Item I ordered was showing as in stock, and order was accepted.

Order still showing as Ready For Dispatch at 4pm on day of delivery, so I had to call them, to eventually be told item is out of stock, and order will be cancelled.

Thanks to cloggs for wasting my time - reading through this site, it seems its a very regular occurrence with cloggs - shall stick to amazon in future - at least their stock and order system knows what it has and hasn't got.....

17 December 2012

Reply from Cloggs

Hi John,

Thank you for your feedback.

I'm ever so sorry that we have let you down. We do our utmost to ensure that our stock availability is up-to-date, however occasionally unexpected situations can arise.

I understand your frustration and can only apologise for the disappointment this must have caused.

Kind Regards,

John McGiffin´s profile

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John McGiffin
Woking, United Kingdom