Simeon Harris´ profile

Reviews (3)

ReglazeMyGlasses

Reasonable price and quality but slow delivery.

They are an agent and have to send the glasses away to be glazed. All this takes time.

22 August 2013

Reply from ReglazeMyGlasses

Hi Simeon,

I am sorry that you felt the service took longer than expected. We always strive to complete reglazing for people in the fasted possible time.

In regards to us being an agent, we are certainly not that. We use our own lab, no others. You may have got the impression that we are an agent because our lab is not on the same site as the admin centre, where all the glasses are processed. We used to operate the whole business from the lab, but when we got too big for run both sides of the business from the same building, we had no move out and operate admin from separate offices.

If we were an agent, we certainly would not be able to offer the lenses and glazing at the prices that we do.

In regards to turn-around time, it does state on the paperwork we send, and which we also quote on the phone when we take payment, that single vision takes approximately 10 working days.

We had posted your glasses back to you 7 working days after taking payment.

Kind regards

James

Optimalprint

Excellent quality and fast delivery.

Very good quality cards and also envelopes.
Very fast service.

Bodycare2000.com

VERY SLOW DELIVERY

After waiting a week, I contacted them and suddenly the After Shave was on its way. There had been no communication about the delay and in the subsequent emails they blamed their suppliers. They use 2nd class post as standard, even when they ship an item late.
Ordered on a Wednesday arrived the following Friday. Very well packed and in perfect condition.

Simeon Harris´ profile

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Simeon Harris
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United States

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