Bought a graphics card from them, about £210 at the time. Had no issues with purchase and delivery and was pleased with the company at the time but when the card developed a fault after about a year (3 year warranty) so I had to post back, at my expense with no offer or refund there, and the replacement time was 5 weeks with zero word from them during. I find zero communications really bad for such a long repair/replacement time.
When I phoned up 4 weeks in I was told a replacement was sent out same day so waited a week only to learn I was lied to. Disgusting for a company to lie to it's customers!
The replacement card was faulty, failed under load which seemed to be a known fault from looking on random forums (AMD 7870).
Fair enough, this sort of thing happens but I've been told that I should expect it to be 28 days due to time of year. Not 'up to' 28 days but the full 28 days.
I am so appalled about this companies after service I will not purchase from them again and I recommend the members in my gaming clan to do the same.
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