T Mobile

Worst customer service ever.

I had my phone disconnected, the reason was m gone over the limit, I didn't tnotice that, I called t mobile they connected it again , two hours later was disconnected. Called next day I had the nastiest person in the world her name was JORDI. Very rude girl not halpefull at all, shouting on me, then I said m paying your wages , she start having ago at me I couldn't believe that m calling company that I pay them over £60 every month, not helpfully at all, I ask to speak to her manager she said m theYour application status Visa decision ready for pick up by Applicant or Courier company team leader, I ll not pass you any one. I couldn't tbelive what happened to me. Then she said Iam going to end this call, I said Iam not aggressive Iam not swearing why would you do that, she didn't care and just hang up, I was fuming, tried to call back but my phone was not able to do so, m sure she did something, decide to leave mobile, never ever be with this thieves. While my phone was disconnected I had some call charges. They are thieves.

Dave Naylor found this review useful