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Reviews (1)


1.5 Months to Install Service...then they lose the order

Worst provider experience I have ever had. After delaying installation for 1.5 months(!) due to issues with the prior tenant, I waited all day for scheduled installation (that was confirmed by post as well as by e-mail) and, after they didn't show up, called up to find there wasn't anything scheduled and that my account had been somehow deleted. Added to that fact was the customer service team was rude and, when I escalated this upwards, the CS leads were even ruder. Not only will I now not get their broadband, I will tell everyone I know to avoid any and all of their products at every available opportunity.

Jeremy Ballenger´s profile

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Jeremy Ballenger
Cambridge, United Kingdom