Jane Clarke´s profile

Reviews (1)

Missguided

THIEVES!!!!.... THERE IS NO OTHER WORD TO USE

i CAN ONLY SAY MY EXPERIENCE OF MISGUIDED IS THE SAME AS ALL OF THE OTHER REVIEWS ON TRUST PILOT. MY DAUGHTER TRIED TO ORDER A DRESS BUT WHEN SHE PAID IT SAID TRANSACTION DECLINED. I TRIED WITH MY CARD SAME THING HAPPENED. NEXT DAY TRIED AGAIN AND THIS TIME TRANSACTION WENT THROUGH AND ORDER NUMBER WAS GIVEN. ON CHECKING MY ACCOUNT THEY HAVE TAKEN THE MONEY FROM MY ACCOUNT TWICE!!!!. HAVE SENT THEM A VERY STRONG EMAIL TO TELL THEM EXACTLY WHAT I THINK OF THEIR WEBSITE. HAS ANYONE GOT A CONTACT NUMBER FOR THEM OR AN EMAIL ADDRESS WHERE WHERE I'M LIKELY TO GET REPLY PLEASE.

Kayleigh Flynn found this review useful

03 January 2013

Reply from Missguided

Hi Jane,

Unfortunately we have been experiencing technical issues with our site, in which our technicians are working to resolve. I apologise for the inconvenience that has no doubt been caused, and I hope that you will email me at customerhelp@missguided.co.uk with all of your order details, so that I can assist you further.

Best Wishes,
Grace xx

Jane Clarke´s profile

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Jane Clarke
Reviewer
1963
United Kingdom

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