Recent in-store experience - I wanted to buy a new Mesa Boogie Mark V combo amp. Spoke with GuitarGuitar and PMT, both very friendly and helpful. I bought the amp from PMT. Why? PMT actually phoned me back...GuitarGuitar, sadly, did not....
As above, product was not very well packaged and took longer than is reasonable to arrive. Difficult to justify paying a delivery charge when it is as slow as this
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