I ordered a duvet set for collection at my local store over the internet and all i've had is problems. Two weeks later I'm still waiting for the third email I am suposed to get before I can finally collect my order. I have been to the shop twice now and they have whole racks of the item I ordered, but I'm told I can't have one of them even though I have proof of purchase. Their tracking order system doesn't work and the customer care is shocking verging on being aggresive. I have written a complaint to their head office in London and waiting for a response, but like my order I probably shouldn't hold my breath ! ! !
Name & Registered Office:
1 WELBECK STREET
Company No. 05448421
A little uneasy about ordering over the Internet especially because it was so cheap but the quality of the oak work tops were exceptionally good and look amazing. The builder said they came quickly and a lovely product to work with. I would and will use this company again just for peace of mind and a great final result. I am so pleased.
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