Lovefilm

appalling, hard sell and take money after account closed, seems impossible to get back

Tried to cancel 6 months ago as had not received films for 6 weeks and they could not explain why. The hard sell to take a holiday from the contract was relentless and they stated that if i took a holiday then they would contact me after 6 months to ask if i wanted to reinstate. On this basis i agreed to holiday.

I have now noticed that they took money last month without asking and me and despite 5 emails demanding that they stop stealing my money and refund me they are continuing to ignore me.

I have now emailed them to tell them that they will owe me £50 if they take anymore money. The problem is that credit card companies cannot stop the payments as requested and we can only fill in a dispute form to get the money back! unbelievable!!!!!!! Hate this company!