Ordered children's instruments which arrived well packed and are of excellent quality. Did wonder if the order had gone through, as when I came to pay there was a bit of a problem and it wasn't clear if the payment had been accepted.However all went through in the end. Ordered a second lot of instruments a couple of weeks later and when I came to pay it said that my basket was empty so I re-ordered. I then received emails to say that my payment hadn't been authorised on my order.In fact they had received 2 orders with the mix up, one had been authorised payment and one hadn't. Other reviews have mentioned problems with payment and when I rang to sort it out I was told that they were having problems with certain search engine.Hope that it is now sorted as confusing to customers but the goods are to be recommended.
I have been using this company for some time for my contact lenses and have always received excellent, quick service. Also once when I had a faulty lens, it was replaced immediately with no dispute and without having to return the lens.I would definately recommend, good service and good value.
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