Andreas´ profile

Reviews (2)

The Rug House

...customer support not as good as expected....

..we bought one carpet from Rug House via Amazon. It` s a nice carpet and we decided, two days later, to bought another one ( same colour, some size ) direct from the Rug House direct.
Here the carpet costs only half price and we told The Rug House that we are a bit disappointment. The only suggestions was - ` You can return the via Amazon ordered one, we will refund it and you order it again direct from us `.. - Thats not what we expected

20 March 2014

Reply from The Rug House

Hi,

Thanks for your review and I am sorry to hear that you were unhappy with our response.

As previously advised, there is a 50% sale on this range on our website. This is only available for our website customers and we cannot refund prices on Amazon in light of this.

Again I am sorry that you are unhappy with this.

Kind regards
Natalie

Customer Service Manager

Muglamania Mugs

Perfect quality

...when you look on the Website and see the small prices for the Mugs...dont worry.. YOU CAN TRUST.. perfect value and perfect quality

02 January 2013

Reply from Muglamania Ltd

Hi Andreas
Thanks for the compliments, its much appreciated!.
We are so pleased you liked the mugs
Regards
Maggie

Andreas´ profile

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Andreas
Reviewer
United States

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