The Paint Shed were very efficient and I found the website very clear and easy to use. No complaints, except one thing: I forgot to order something and when I rang to inquire whether they could add this to my previous order (only made that morning), without paying the carriage again, I was told this was not possible. This was a shame as everything else about this company was excellent. I am aware that some other companies are able to waive the extra carriage fee with a discount code when someone omits something from their order.
I have been delighted with the service from start to finish. Lloyd Kinsey was the agent who dealt with us and he has been absolutely fantastic. He has been honest, warm, funny, patient, informative and totally trustworthy. He has been one of the main reasons we went ahead with the equity release, as he put us at our ease and gave us confidence in the system. Thank you!
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