Electrical Experience

TERRIBLE service!

I ordered a Panasonic TV from them on the 22nd November and was told I would be contacted within 24 hours to arrange delivery. This took 4 days. The 4th December was arranged, already longer than their claimed 2-5 days delivery. So I took the day off work to wait for my TV. It never came. Meanwhile they had taken the money out of my account! I emailed the company to receive an email saying it had not even been received from Panasonic yet! No mention of any delivery dates for days, so I emailed again and a second time to finally get a reply with no apology, but said they could deliver tomorrow (Fri14th Dec). Stayed in all day again to receive NO TELEVISION again. It FINALLY arrived the day after, again with no apology or explanation of why it had taken them this long. From order to delivery it was over 3 weeks. Terrible service, will never be buying from them again.