I bought some laser cartridges from Cartridge People, and two of then were not inserting correctly in my printer.
Not only did they respond to my mails quickly, they responded on a Sunday also.
There was no problem, they would refund or replace, and have since arranged to pick the cartridges up.
I have only ever experienced Customer Service this good on a few other occasions, and one of them at Apple.
Many multi-nationals could learn from these guys.......I will be using them again and again after this exceptional service.
Can't speak highly enough of them
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