Had ordered flowers for my grandmothers funeral in dublin on monday evening.&I gave all the details of the funeral directors including there phone number & the time I wanted the flowers to arrive on thursday. I was absolutely mortified to find out the flowers were not even sent & I only found this out on the friday via a email from iflorist sending there apologies for not fulfilling the order,i was
absolutely disgusted & rang up there customer services who were very apologetic, when I asked them why wasn't I notified by phone the day before the funeral, they didn't know & why was I sent a email on friday at 13.10 a whole day after the funeral had taken place? What a absolute joke there customer services are & why advertise that you can deliver to places when you can't?
Tracy Chapman found this review useful
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