It was time to sort my pension out so first it was onto comparison sites and also checking the press for the best deals. Having selected a few it was time to phone them up - first company kept me waiting and then had noone to talk to me and promised to phone me back (it took them 6 hours). So next onto Age Partnership who talked me through the process, followed up the conversation with an email and an appointment to phone again a week later. Paperwork arrived next day. After a couple of days and phone calls to other providers I decided to go with Age Partnership, for me they were the most professional. During the process I dealt with several people, all of them were helpful and polite. At no time was I left in a phone queue or passed from person to person.
Documents were collected by a courier within the designated time frame - I even received a call from Age Partnership to make sure my documents had been collected. Documents were returned with the same efficiency.
My pension pot is not large so the extra 23% I will receive by moving my money from the provider my pension savings were with to another company is most welcome.
I was most impressed by Age Partnership and will definitely recommend them to friends and family.
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