I stumbled upon Havens after a google search for Ritzenhoff glasses which I wanted to buy as a Christmas gift - they had the best selection I could find and their prices were competitive. An order confirmation email arrived within minutes of my order being placed. The next day a friendly lady from Havens called to discuss my order as 2 of the 4 items were not available for pre Christmas delivery. She helped me to select alternative glass designs from their stock and was very knowledge about the product. The goods arrived the very next day by courier service, extremely well packaged and with free delivery. In all, I would say this was the best shopping experience I have had this year. Great customer service, I am 100% satisfied.
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