The Deluxe OctoCabin 350 was a very well made kit. It was delivered on the day it was promised and arrived in good condition and complete, which is no mean fete as there must be well over 400 parts excluding fixings (and shingles which were an extra). I did all the assembly work on my own with no assistance what-so-ever so it took quite a long time (3 weeks including shingles and 2 coats inside and out) but proved to be very satisfying watching it come together and especially when it was finally finished. The kit came with a generous supply of spare logs, boards, shingles and fixings. Having plenty of time due to bad weather to study the instructions and to completely sort out all the bits before I started, was quite fortunate as it helped avoid mistakes and eventually sped the job up. It was also good to be involved with the off-load from the lorry as the excellent delivery man was able to identify the bits and give a few tips. As I had taken a lot of care with the preparation of the ground and the parts were so accurately made it all went together very well.
The Cabin looks fantastic so I am well pleased with Dunster House. I think that the cabin is good value and having now built it myself, I can see that DH's charge for assembly is far better value than I realised because it is a lot of work. You soon get the walls up but there is a long way to go after that! The only minor downsides are that the terms and conditions are rather tedious in order to fend off silly claims and on my invoice/receipt It quoted delivery as "within 16 to 17 weeks" but I needn't have worried as it came in the expected 4 weeks which suited me just fine.
I would certainly use DH again and would recommend them most highly.
I ordered an RCD late one night during the bank holiday weekend. I was expecting delivery within about 3 working days. The online invoice/receipt was accompanied by a promise of an e-mail acknowledging my order soon. After about 5 days with no acknowledgement or RCD I e-mailed them and got a rapid reply apologizing and explaining that there had been a stock control error but the RCD was now with them and would be with me the next day. IT WAS. It arrived well protected in ample packaging.
It was not 5 Star treatment but I am reasonably happy.
I had bought a several 4 gang and 1 gang dimmers for low load LEDs from another supplier and 2 failed, one after a matter of minutes and the other did not work at all. Being a bit dissatisfied I bought what I thought was an different 4 g dimmer from The internet electrical store. It is so long ago but I'm pretty sure that it turned up fairly quickly or my dissatisfaction would have registered. Now 13 months later the replacement is still working well as is the old dimmer unit that I cannibalised from the failled device to repair the other failed unit. But guess what, all the dimmer units from both suppliers were identical Doyle and Tratt devices. Incidentally the failled units were sent back directly to Doyle and Tratt after I had established contact and proper address by telephone, and they failed to send me replacements...I am still waiting!
We rang for some fabric samples which were promptly sent and gave us great confidence in matching and choice of best durability.
Although we had just missed the delivery run to Wales and we had no broadband or landline at our new house, (we were kept informed of progress of our order by mobile phone as I had requested) the bed arrived pretty quickly on the promised day in the first minute of the stated 3 hour time slot. The correct bed was well packaged and arrived in perfect condition. It looks like very good value for money and feels comfortable although I have not slept on it yet.
I would thoroughly recommend Linx Beds 2U and will use again when the need arises.
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