I ordered over the phone. The radiator and valves arrived promptly and I was kept well informed re delivery but in fact the valves were the wrong sort - I ordered straight valves but in fact wall type valves were sent. I have not yet taken this up with the company as my builder went out and bought the correct valves himself the same day as he was booked to fit them.
I ordered a shopfitting clothes rack for my own use at home. It arrived very promptly and was reasonably easy to assemble. it does what it says on the tin. No shortcomings to report.
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