Carphonewarehouse

Shocking service

Purchased a tablet online last night, was informed I will get a confirmation email. The confirmation email never turned up so I rang customer services. Was told they had received the order, and the payment and asked did I want the last one? to which I replied 'well, that is why I ordered it'. I was then
told it was on the way and I would get a confirmation email. Again the email never arrived, so concerned I rang again, to be told they were out of stock and they will let me know when they're back in, which could be whenever. I was told I then had to ring back in the morning if I wanted a refund. If only I checked here first, I wouldn't have bothered ordering in the first place

Lauren Jayne Turner, Pamand Vidyadhar Navale found this review useful