What a novelty! Staff answer the phone immediately, sound as though they REALLY want to help you and have all the information you need instantly without having to pass you on/put you on hold/all the other frustrations you usually experience. If there are problems they sort them out without any excuses or hassle and actually apologise. I purchased from this company for a second time recently having remembered their outstanding service even though it cost a little more than buying from Amazon, e-bay, etc. It was so worth it! I would highly recommend this company. Forget the meaningless star ratings - these guys are off-scale!
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