Product ordered on a Sunday evening with free next day delivery. I wouldn't have expected it until Tuesday so was surprised to get an email early Monday morning saying it wouldn't be delivered until Tuesday due to a mix up. Clearly my expectations were too low!
Item arrived on the Tuesday as promised.
Simple, easy and no hassle. Very pleased.
Made my first order with OCUK last Saturday after doing some research online and word of mouth.
I spent a fair bit of money (to me at least!) and looked forward to receiving my new gaming PC, monitor and mouse.
I made a couple of calls during last week to check on a couple of things and the staff I spoke to were always helpful.
Even better than their phone service was their online 'web note' facility. Quick and helpful responses were sent to me answering the queries I had.
Better still is the OCUK online forums. Helpful and knowledgeable staff and friendly forum regulars are there for advice and help when needed.
There was a slight hiccup with the Saturday delivery but this was due to the delivery company 'DPD'. However, come Monday (yesterday) the responses to my queries I sent over the weekend were answered promptly and the remainder of my order was delivered.
I set everything up and all is working well. I had one query regarding setting up the PC and a quick post on the forum was answered just as quickly and I was all set up.
An added bonus to all this was that they refunded the difference between the price of the PC build I ordered and it's special price that it was dropped to in their weekly deals. Result!
Overall a very smooth experience made easy by the swift response to any queries I had.
I'd highly recommened OCUK.
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