Vistaprint

Sneaky misleading prices

Ordered some photo mugs and keyrings a week before christmas. Prices seem good at first. But once you are told the misleading sub total which should incude delivery charges as it is a SUB TOTAL, you are then asked for payment detail. After typing your payment details you are taken to a delivery option screen and the prices are ridiculous. But after spending so much time uploading and editing my photos I felt it would be a waist of time to quit now so I went for the cheapest option which was around £5 as this is all I could afford. with an estimated delivery of up to 21 days the christmas presents will now be arriving in january. Also throughout the order I was bombarded with offers, deals and advertisements which made the whole experience a load of c**p

19 December 2012

Reply from Vistaprint

Hi Kassidy,we’re sorry for any inconvenience. We inform you that our shipping costs vary by the weight of your order and the shipping speed you select during the order process. Our customer service team would be happy to help you get the best deal in your future orders. You can contact them on 0800 496 0350, which is a Free phone number. Thanks for your feedback.