Ordered a graphic card not long ago, it clearly shows in stock by the time I ordered, select 1 day delivery as a birthday present. The card never arrive, overclockers never contact me regarding the card. I have to send them an email to find out what happen. Apparently it is out of stock!
I ordered a different card instead, sadly their operator can't do a simple mathematic and send me a wrong bill. I was frustrated at that time and asked for a refund. I have to wait 14 days before I can reorder a new card from Novatech because I have no more balance in my credit card. And guess what? I ordered the card hassle less. Before I place the order I chat with their polite online operator. Everything was smooth.
Summary: OCUK charged my credit card right away, never bother to contact me, never apologize, at least have the courtesy to say sorry when you did something wrong. Never do business with this company. Huge issues in their system and operator's training.
Tom Watchorn found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.