Paid for overnight delivery, had to chase where parcel was 24 hours later. Was told an attempt was made at 15:00, when I said I was in all day and no attempt made the story changed to, could not find the house. Which was it? Or are they just no good at lying either? Could only offer a future delivery 48 hours after booked delivery. No contact from company advising non delivery. Shocking, definitely a 'take your money and sod you' type of company.
STAY WELL AWAY FROM ANY COMPANY THAT USES THIS SHOWER.
Ordered a package in good time to be delivered for my daughters birthday. The expected delivery date came and went with no parcel. Called Amazon who confirmed that the parcel was loaded and would be delivered the next day. The day came and went, no delivery. Found the phone number for the depot (not easy by the way) called and was told " we dont 'ave yer parcel mate", I advised them that according to the website it was at your depot, only to be told "I've just effing told ya, we dont have it" followed by the click of the phone being put down. Again advised Amazon who again assured me it was out for delivery, but alas still no parcel! Asked Amazon to arrange for parcel to be returned which the they did and refunded the money. Low and behold, 3 weeks later HDNL try and deliver the parcel they were supposed to have returned to Amazon! Unbelievable!!!!!!! What a disgrace of a company! I am surprised researching this shambolic company that Amazon continues to use them, there are 1000's of complaints and bad reviews. COME ON Amazon, ditch them to save your reputation. I for one will not use Amazon again until it is confirmed they are not using HDNL. Stay away, for your own sanity! What a shame we have to give 1 star, they dont deserve any!!!!
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