thehealthcounter

Very poor service and a system that allows you to order things that are not in stock and then just leaves you waiting

After difficulty placing my order, the product was out of stock and I was not informed, but just kept waiting. As this was a Christmas gift I eventually rang you to be told that my order had been part despatched and that the other product was currently out of tock. When I asked if it would be in before Christmas I was told that they had no idea!
I pointed out that if I had been told that it was out of stock I would not have ordered it and the second item I ordered was only to make the cost up to £30 so I did not pay postage.
The whole experience has been time consuming and disappointing. I will not be using this company again