Laura Campbell´s profile

Reviews (1)

Hen Heaven

Very poor customer service

Quick and easy booking which appealed to us. However the gentlemen who booked it told us a huge pack of lies and a month before the hen weekend we were being asked for additional money which we weren't meant to be paying. Rude staff calling in a daily basis. Then calling the next week with another problem. Told us there was lots of parking at the apartment only to arrive and find NONE and had to park 4 cars at £10 a night plus £5 per day so for each car cost £35 to park for the weekend. Events were fantastic but this can not be credited to hen heaven but the companies themselves. Informed them of my disappointment and they could not have cared less. Overall I would NEVER EVER recommend hen heaven to anyone and have stopped 3 friends from booking with the company due to the poor service we received who have in turn told others not to use hen OR stag heaven.

Laura Campbell´s profile

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Laura Campbell
United Kingdom