Booked with trivago and ended up in wrong hotel. Excuse was the one I booked was full and they booked a different hotel Well if the one I booked was full surely I should have been told. Now further to this I was booked into a lower grade horrible hotel and no refund was either offered or given. Trivago and Hotwire.com seem to work on this ethic and I would not recommend them. There are far better booking engines out there, try www.roombookers.co or www.savings-at-hotel.com etc
Junk found this review useful
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