James Finnegan´s profile

Reviews (1)

DPD UK

THERE MAYBE TROUBLE AHEAD

ANOTHER UPDATE.....

Seller's message:
"DPD have escalated your complaint and they are delivering your item today. We have been advised that its being monitored by an advisor to ensure delivered ok. We are expecting them to give us an update later today to confirm your order has been delivered. Kind regards, Consumer Electrical (( LOL))

An Advisor ....that has escalated the issue (((( SO WHERE IS MY CALLING CARD _____RECORDING ON CCTV____


Just a quick update people i have been in contact with BBC watch dog and they have suggested using this form to submit complaints about this shocking company…https://ssl.bbc.co.uk/programmes/b006mg74/contact or watchdog@bbc.co.uk


A SCAM SO PEOPLE WILL PAY FOR A SPECIFIC DELIVERY TIME,
hmmm i wonder what watch dog will make out of all these comments below, as it appears that the drivers are pushing customers to upgrade to get the parcel on time by not delivering at all.

Please please do not use this company they are wasters...after waiting in two days and still no package because the delivery driver cannot press a buzzer out of being lazy and cannot read two yes 2 A4 signs left on the door saying......COURIER PLEASE PRESS THE BUZZER FOR FLAT 2 THANK YOU + MY MOBILE NUMBER

Two days lost and utter frustration, so i will either see you bobby or westcoast ltd in small claims

Have a really great Christmas because you have ruined mine (LOSERS)

No 19328683

Thanks again guys a great job well jobed

James Finnegan

Ps What makes this worse is that Debra Wheeler from WESTCOAST LTD can actually defend and encourage this business practice by saying DPD is an outstanding courier company LOL

Jade found this review useful

21 December 2012

Reply from DPD UK

Hi James,

Really sorry to hear of the problems you're experiencing with your delivery. :(

I've responded to your emails and have logged your details with our customer service team who will look into it and call you as soon as possible.

Please don't hesitate to email me if you require any further assistance.

Kind Regards,

Andy.

James Finnegan´s profile

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James Finnegan
Reviewer
1990
United Kingdom

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3rd year law degree student