I orderd speaker cables and terminators the 7th of december 2012. The 10th of december I got a meil from AudioVisual with an additional 25£ customs fee for shipment to Norway. Then they wanted me to expose my credit card details to pay for this added fee. That is totally unprofessional and I refused to do this. Then they made an fake purcase so I could pay the fee, which I did. The day after I got a confirmation mail. The order was dispatched. No tracking number.
Today december 19th, I still awaiting the goods. This has been a huge disapointment and I will not use AudioVisual in the future.
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