I was looking for a certain football strip and size and spent the whole weekend going around the shops. In a state of desperation I thought I would try the sports direct web site again and this time they had stock of what I was looking for. I placed the order along with some other items for our youngest who had only asked for this one thing for his Xmas on Sunday. By early Tuesday there was no sign of any activity for my order other than the standard reply at order. I was a wee bit worried so looked for a customer service number and came across this site. To my horror the reviews were shockingly bad and when I called customer services and got through to the right queue I was told all lines were busy and got cut off!!! This did not help my anxiety and after reading more threads on this site I thought I would just have to take the failure on the chin and vote with my feet next time. Late on Tuesday night I got an email to say my items had been processed and when I got home tonight (Wednesday) after 19:00 there was a delivery van outside the house.
I thought it was important to come back to this site and report good service to give some parity and hope to some other customers who may have been worried like me as quite often you only ever hear about the negative and not the good.
Hope it works out for you as it did for me.
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