sales person overly pushy, after free trial there was no mention i would be charged, was under the impression i would have to verify that i would like to start paying, sales person took my debit card to look at it and said she wasn't taking any account details and i wouldn't be charged, extermely misleading as i was charged. totally not happy as i signed up for the free trial ages ago (only to get the sales person off my back) i have moved address over a year ago and don't even use the email account that i signed up to this service with so therefore now dreading trying to cancel the account as i have heard you have to return all DVDs they have sent you which may prove impossible for me. also find it suspicious that when I go on online banking in my direct debits and standing orders there is no mention of lovefilm so i would not be able to cancel this transaction with my bank. there is probably a reason for this im aware. Overall i would not recommend this service to anyone.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.