From my initial contact by phone I found that my dealings with Key Retirement proved to have been handled in a most proffessional and helpful manner. The whole exersise from beginning to end was a smooth operation. I felt that what would to me be a daunting task was made easy due to the personal communication between Steven Craven and myself on every detail required in completing the proceedures of providing me with a pension annuity which I am extemely happy with. May I pass on my sincere thanks to all at Key, especially Steve, whom without his guidence I would still be in a confused situation regarding my pension drawdown. Thanks again. Peter Frain.
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