This is the first time I have used pet-supermarket and I will not make the same mistake again.
The website looked good with keen offers so I placed an order. Payment was taken but no order confirmation was received and no history of my order showed on the website.
This unfortunately was just the start of the problems - pet-supermarket failed at every stage from the initial order through to the delivery leaving a huge catalogue of errors. It took 12 frustrating phone calls and numerous emails to get what I originally ordered and what I had to accept as an alternative delivered finally 17 days later.
I do not trust pet-supermarket and will not order from them again. They did not supply me the products or the service they advertised on their website.
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